OneMain Financial

Installment loans · also title loans · 11807 Westheimer Rd Ste 570, Westside

★ 3.8 · 87 ratingsHours listed

Should you go here?

Many bad reviews, and Texas caps what it can charge.

Borrowers leave more bad reviews here than at 86% of Houston stores. Ask for the total of all payments, not the monthly figure, and compare a credit union first.

Watch out

What borrowers say3.8★

87 ratings. The owner answers complaints.

What borrowers say ↓

Watch out

Bad reviews40%

of its written reviews are 1–2★, a higher share than at 86% of Houston stores. 5th of 8 OneMain Financial branches here.

How it compares ↓

Check it

What it costsCapped

Texas sets the maximum charges. Ask for the total of all payments.

Good sign

Who they lend to

Income from benefits or retirement counts.

Before you go ↓

Check it

LicenceLook it up

Loan stores in Texas need an OCCC licence for each location. Check this one before you sign.

OCCC licence search ↗

A cheaper routeAsk a credit union about a small-dollar loan first →0.2 mi away · payday loansACE Cash Express — ★ 4.8 →

From ratings and written reviews of this store and the chain’s own website. Checked September 2026. We don’t lend and no store pays us.

How it compares

Against every loan store in Houston and every other OneMain Financial branch.

Rating

3.8Higher than 20% of Houston loan stores. City average is 4.4.

Lowest rated in HoustonHighest

Bad reviews (1–2★), share of written reviews

This store40%

Average OneMain Financial branch in Houston38%

Average Houston installment loan store10%

Bad reviews by year · 80% in 2024

21222324

What borrowers say

The owner answers complaints

Counted in 60 written reviews. Bars: mentions per 100.

What borrowers appreciate

Fast service4 reviews · 6.7 per 100
Explains the terms clearly4 reviews · 6.7 per 100

What to watch for

Rude staff4 reviews · 6.7 per 100

Complaints are counts only.

What it costs

Capped by Texas law

Installment lenders need an OCCC licence and Texas sets the maximum they may charge. Ask for the total of all payments in dollars, not just the monthly figure.

Before you go

What to take, and what to ask before you sign.

Bring these

Proof of incomeBank statementsSSN or ITINProof of address

Who they lend to

Income from benefits or retirement counts

At the store

Wheelchair access · Apply online first

Customer service (800) 961-5577

From onemainfinancial.com, checked September 2026

Ask these at the counter

1
What is the total of all payments, in dollars?
Not just the monthly figure. Ask whether insurance is added, and whether it is optional.
2
What happens if I’m late?
Ask for the late fee in dollars and whether they call your employer or references.
3
Can I pay it off early?
Ask them to confirm there is no charge for paying early.

Installment loans in Texas: how they work, your rights, how to get out →

Check the licence: OCCC licence search or call 800-538-1579.

A cheaper route

Before you borrow here, ask a credit union about a small-dollar loan.

A Payday Alternative Loan (PAL) from a federal credit union is $200–$2,000, repaid over 1–12 months, capped at 28% a year plus a $20 fee at most. You usually join the credit union first, which can take a day.

Nearby alternatives

The closest real storefronts — at least two take a different route. Numbers match the map.

Been to OneMain Financial?

Tell other borrowers what it was like. We read every review before it goes up, good or bad.

Write a review

In borrowers’ own words

“Fast, easy and the rep was very helpful.”
“It was an easy process and they explained everything thoroughly”

Short lines from 4–5★ written reviews of this store. Complaints are counted above, never quoted.

About this lender

Installment loans, and also title loans.

Part of a chain: OneMain Financial has 36 locations across the Texas cities we cover — Houston (9), El Paso (6), San Antonio (5), Austin (4), Fort Worth (3), Dallas (2), Laredo (2), Corpus Christi (2), Brownsville (2), McAllen (1). See the OneMain Financial brand page.

Call Directions