ACE Cash Express

Payday loans · also check cashing, money transfer, money orders, tax preparation · 9 Uvalde Rd #3

★ 4.8 · 295 ratingsHours listed

Open late

Should you go here?

Many bad reviews, and the loan is expensive.

Borrowers leave more bad reviews here than at 62% of Houston stores. The risk is the product: fees are high and renewing adds the fee again. Compare a cheaper option first.

Watch out

What borrowers say4.8★

295 ratings. Known for fast service. Known for explaining the terms clearly. Common complaint: rude staff.

What borrowers say ↓

Watch out

Bad reviews7%

of its written reviews are 1–2★, a higher share than at 62% of Houston stores. 36th of 36 ACE Cash Express branches here.

How it compares ↓

Watch out

What it costs$308 / month

In fees on a $1,000 loan, at the Houston area average. Texas sets no cap on these fees.

Work out your cost ↓

Good sign

Who they lend to

Income from benefits or retirement counts. An ITIN works instead of an SSN. Cash a check without a bank account. Money can go to your debit card.

Before you go ↓

Check it

LicenceLook it up

Loan stores in Texas need an OCCC licence for each location. Check this one before you sign.

OCCC licence search ↗

A cheaper routeA credit-union loan could save you about $857 on $1,000 over 3 months →0.1 mi away · title loansTitleMax Title Loans — ★ 5.0, few bad reviews →

From ratings and written reviews of this store, state fee data (OCCC, Q2 2026) and the chain’s own website. Checked September 2026. We don’t lend and no store pays us.

How it compares

Against every loan store in Houston and every other ACE Cash Express branch.

Rating

4.8Higher than 45% of Houston loan stores. City average is 4.4.

Lowest rated in HoustonHighest

Bad reviews (1–2★), share of written reviews

This store7%

Average ACE Cash Express branch in Houston3%

Average Houston payday loan store5%

Bad reviews by year · 8% in 2026

212223242526

What borrowers say

Ask for Jackie or Lorraine
Known for fast service
Known for explaining the terms clearly
Common complaint: rude staff

Counted in 202 written reviews. Bars: mentions per 100.

What borrowers appreciate

Fast service15 reviews · 7.4 per 100
Explains the terms clearly9 reviews · 4.5 per 100
Treats you with respect3 reviews · 1.5 per 100

What to watch for

Rude staff7 reviews · 3.5 per 100

Complaints are counts only.

Work out what you’d repay

Payday lenders in the Houston area report an average fee of $17.46 per $100 for 17 days (OCCC, Q2 2026) — about $30.81 per $100 a month. Texas sets no cap on these fees, so ask this store for its own.

I want to borrow

and pay it back

You’d pay in total

$1,308

$1,000 you borrowed$308 in fees

Paid back in one go after about a month. If you can’t pay, renewing costs another $308 each month and doesn’t reduce what you owe.

Before you go

What to take, and what to ask before you sign.

Bring these

IDProof of incomeBank statementsSSN or ITIN

Who they lend to

Income from benefits or retirement counts
An ITIN works instead of an SSN
Cash a check without a bank account
Money can go to your debit card

At the store

Walk in, no appointment · Wheelchair access · Apply online first

Loans in Texas Installment loans $100–$3,500 (not in Austin or Dallas stores); title loans up to $5,000Customer service (877) 223-2274

From acecashexpress.com, checked September 2026

Ask these at the counter

1
What is the total I’ll repay, in dollars, and when?
Borrowers here mention: known for explaining the terms clearly.
2
What happens if I can’t pay on the due date?
Ask what a renewal costs and whether they call your employer or references.
3
Can I pay it off early, and is there a fee?
Texas law says your contract must allow early payoff with no penalty. Ask them to confirm.

Payday loans in Texas: how they work, your rights, how to get out →

Check the licence: OCCC licence search or call 800-538-1579.

A cheaper route

Need $1,000 for 3 months? A credit-union loan could save you about $857.

A Payday Alternative Loan (PAL) from a federal credit union is $200–$2,000, repaid over 1–12 months, capped at 28% a year plus a $20 fee at most. You usually join the credit union first, which can take a day.

Credit-union PAL$1,067

This payday loan, renewed twice$1,924

Total repaid on $1,000 over 3 months, at the Houston area average fee (OCCC) and the federal PAL cap (12 CFR 701.21).

Nearby alternatives

The closest real storefronts — at least two take a different route. Numbers match the map.

Been to ACE Cash Express?

Tell other borrowers what it was like. We read every review before it goes up, good or bad.

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In borrowers’ own words

“Before me there were plenty people coming in but the young lady behind the desk was getting us in and out”
“Explained everything pretty well and was well mannered”
“Elizabeth was very helpful, very respectful and she handled her business accordingly she did a magnificent job helping me and my wife”

Short lines from 4–5★ written reviews of this store. Complaints are counted above, never quoted.

About this lender

Payday loans, and also check cashing, money transfer, money orders, tax preparation.

Part of a chain: ACE Cash Express has 82 locations across the Texas cities we cover — Houston (36), San Antonio (12), Fort Worth (7), Laredo (5), El Paso (5), Corpus Christi (5), Dallas (4), McAllen (3), Austin (3), Brownsville (2). See the ACE Cash Express brand page.

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