Cash America Pawn

Pawn loans · also buys gold & jewelry · 4619 Rigsby Ave, Eastern Triangle

★ 4.6 · 232 ratingsHours listed

Open lateOpen Sundays

Should you go here?

Many bad reviews, and pawn charges are capped by law.

Borrowers leave more bad reviews here than at 75% of San Antonio stores. A pawn loan risks only the item you leave, and the shop must hold it 30 days past the due date.

Watch out

What borrowers say4.6★

232 ratings. Known for a clean store. Common complaint: rude staff.

What borrowers say ↓

Watch out

Bad reviews13%

of its written reviews are 1–2★, a higher share than at 75% of San Antonio stores. 4th of 27 Cash America Pawn branches here.

How it compares ↓

Good sign

What it costs20% / month

At most, on the smallest loans — capped by Texas law, with 30 days’ grace.

Check it

LicenceLook it up

Loan stores in Texas need an OCCC licence for each location. Check this one before you sign.

OCCC licence search ↗

A cheaper routeAsk a credit union about a small-dollar loan first →0.1 mi away · installment loansRiver City Finance — ★ 4.9, few bad reviews →

From ratings and written reviews of this store and the chain’s own website. Checked September 2026. We don’t lend and no store pays us.

How it compares

Against every loan store in San Antonio and every other Cash America Pawn branch.

Rating

4.6Higher than 29% of San Antonio loan stores. City average is 4.6.

Lowest rated in San AntonioHighest

Bad reviews (1–2★), share of written reviews

This store13%

Average Cash America Pawn branch in San Antonio31%

Average San Antonio pawn loan store31%

Bad reviews by year · 6% in 2026

21232426

What borrowers say

Ask for Henry
Deals in jewelry and gold
Known for a clean store
Common complaint: rude staff

Counted in 161 written reviews. Bars: mentions per 100.

What borrowers appreciate

Fast service5 reviews · 3.1 per 100
Treats you with respect3 reviews · 1.9 per 100
Explains the terms clearly3 reviews · 1.9 per 100

What to watch for

Rude staff7 reviews · 4.3 per 100

Complaints are counts only.

What it costs

At most 20% a month

Texas caps pawn charges — 20% a month on the smallest loans, less on bigger ones — and the shop must hold your item 30 days past the due date. You never owe more than the item.

Before you go

What to take, and what to ask before you sign.

Bring these

Their website doesn’t list documents. Call ahead and ask what to bring.

At the store

Wheelchair access

Customer service 1-800-290-4598

From firstcash.com, checked September 2026

firstcash.com/gold/

Ask these at the counter

1
How long will you hold my item?
Texas requires at least 30 days past the due date.
2
What does it cost to get it back, in dollars?
Ask for the total on the pawn ticket.
3
Can I extend if I need more time?
Ask what an extension costs.

Pawn loans in Texas: how they work, your rights, how to get out →

Check the licence: OCCC licence search or call 800-538-1579.

A cheaper route

Before you borrow here, ask a credit union about a small-dollar loan.

A Payday Alternative Loan (PAL) from a federal credit union is $200–$2,000, repaid over 1–12 months, capped at 28% a year plus a $20 fee at most. You usually join the credit union first, which can take a day.

Nearby alternatives

The closest real storefronts — at least two take a different route. Numbers match the map.

Been to Cash America Pawn?

Tell other borrowers what it was like. We read every review before it goes up, good or bad.

Write a review

In borrowers’ own words

“Chris was very efficient and worked fast to get me in and out quickly as I was already late for my shift”
“Henry was knowledgeable, patient, and incredibly respectful—he took the time to explain everything clearly and made sure I got the best possible deal”
“Henry was knowledgeable, patient, and incredibly respectful—he took the time to explain everything clearly and made sure I got the best possible deal”

Short lines from 4–5★ written reviews of this store. Complaints are counted above, never quoted.

About this lender

Pawn loans, and also buys gold & jewelry.

Part of a chain: Cash America Pawn has 132 locations across the Texas cities we cover — Houston (48), San Antonio (27), Dallas (14), Fort Worth (12), El Paso (11), Austin (11), Corpus Christi (3), Brownsville (3), Laredo (2), McAllen (1). See the Cash America Pawn brand page.

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