WhoWillLend

Service Loan

Small loans · 3655 Fredericksburg Rd Ste 118, Inner West Side

★ 4.8 · 328 ratingsHours listed

Should you go here?

Average reviews. Ask for the total cost before you sign.

Its share of bad reviews is about average for San Antonio. Ask for the total you will repay, in writing.

Good sign
What borrowers say4.8★

328 ratings. Known for fast service. Customers stay for years.

Good sign
Bad reviews3%

of its written reviews are 1–2★, a lower share than at 50% of San Antonio stores.

Check it
LicenceLook it up

Loan stores in Texas need an OCCC licence for each location. Check this one before you sign.

From ratings and written reviews of this store. Checked September 2026. We don’t lend and no store pays us.

How it compares

Against every loan store in San Antonio.

Rating

4.8Higher than 39% of San Antonio loan stores. City average is 4.6.

Lowest rated in San AntonioHighest

Bad reviews (1–2★), share of written reviews

This store3%

Average San Antonio small loan store14%

Bad reviews by year · 0% in 2026

What borrowers say

  • Ask for Ann or Maria
  • Usually done in about 5 minutes
  • Known for fast service

Counted in 201 written reviews. Bars: mentions per 100.

What borrowers appreciate

  • Fast service19 reviews · 9.5 per 100
  • Treats you with respect6 reviews · 3 per 100

What to watch for

  • Rude staff3 reviews · 1.5 per 100

Complaints are counts only.

What it costs

Ask for the total

Ask for the total you will repay, in dollars, and the due date — in writing — before you sign.

Before you go

What to take, and what to ask before you sign.

Bring these

Proof of incomeProof of address

At the store

Walk in, no appointment · Wheelchair access · Apply online first

What to bring is from their website.

Ask these at the counter

  1. 1

    What is the total I’ll repay, in dollars, and when?

    Ask for it in writing before you sign.

  2. 2

    What happens if I can’t pay on the due date?

    Ask what a renewal costs and whether they call your employer or references.

  3. 3

    Can I pay it off early, and is there a fee?

    Texas law says your contract must allow early payoff with no penalty. Ask them to confirm.

The rules in Texas →

Check the licence: OCCC licence search or call 800-538-1579.

A cheaper route

Before you borrow here, ask a credit union about a small-dollar loan.

A Payday Alternative Loan (PAL) from a federal credit union is $200–$2,000, repaid over 1–12 months, capped at 28% a year plus a $20 fee at most. You usually join the credit union first, which can take a day.

Been to Service Loan?

Tell other borrowers what it was like. We read every review before it goes up, good or bad.

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In borrowers’ own words

  • “Come check them out an get ya loan quick fast an easy”
  • “As usual, the loan person that worked with me was very helpful, respectful, and polite”

Short lines from 4–5★ written reviews of this store. Complaints are counted above, never quoted.

About this lender

Small loans.

Part of a chain: Service Loan has 2 locations across the Texas cities we cover — Houston (1), San Antonio (1).