Cash America Pawn
Pawn loans · also buys gold & jewelry · 6515 De Zavala Rd, Northwest Side
★ 3.2 · 131 ratingsHours listed
Open lateOpen Sundays
Should you go here?
Many bad reviews, and pawn charges are capped by law.
Borrowers leave more bad reviews here than at 99% of San Antonio stores. A pawn loan risks only the item you leave, and the shop must hold it 30 days past the due date.
131 ratings. Known for a clean store. Common complaint: rude staff.
of its written reviews are 1–2★, a higher share than at 99% of San Antonio stores. 26th of 27 Cash America Pawn branches here.
At most, on the smallest loans — capped by Texas law, with 30 days’ grace.
Loan stores in Texas need an OCCC licence for each location. Check this one before you sign.
From ratings and written reviews of this store and the chain’s own website. Checked September 2026. We don’t lend and no store pays us.
How it compares
Against every loan store in San Antonio and every other Cash America Pawn branch.
Rating
3.2Higher than 1% of San Antonio loan stores. City average is 4.6.
Lowest rated in San AntonioHighest
Bad reviews (1–2★), share of written reviews
Bad reviews by year · 52% in 2026
What borrowers say
- Deals in jewelry and gold and guns
- Known for a clean store
- Common complaint: rude staff
- Common complaint: long waits
Counted in 98 written reviews. Bars: mentions per 100.
What borrowers appreciate
What to watch for
Complaints are counts only.
What it costs
At most 20% a month
Texas caps pawn charges — 20% a month on the smallest loans, less on bigger ones — and the shop must hold your item 30 days past the due date. You never owe more than the item.
Before you go
What to take, and what to ask before you sign.
Bring these
Their website doesn’t list documents. Call ahead and ask what to bring.
At the store
Walk in, no appointment · Wheelchair access · Takes cards
From firstcash.com, checked September 2026
Ask these at the counter
- 1
How long will you hold my item?
Texas requires at least 30 days past the due date.
- 2
What does it cost to get it back, in dollars?
Ask for the total on the pawn ticket.
- 3
Can I extend if I need more time?
Ask what an extension costs.
Pawn loans in Texas: how they work, your rights, how to get out →
Check the licence: OCCC licence search or call 800-538-1579.
Before you borrow here, ask a credit union about a small-dollar loan.
A Payday Alternative Loan (PAL) from a federal credit union is $200–$2,000, repaid over 1–12 months, capped at 28% a year plus a $20 fee at most. You usually join the credit union first, which can take a day.
Nearby alternatives
The closest real storefronts — at least two take a different route. Numbers match the map.
- 1Ovation Services, LLCSmall loans · 1.8 mi★ 4.2Many bad reviews
- 2Mariner FinanceInstallment loans · 2.3 mi★ 4.9Few bad reviews
- 3Alamo Pawn & JewelryPawn loans · 2.6 mi★ 4.1Many bad reviews
- 4Regional FinanceInstallment loans · 3.5 mi★ 4.4Many bad reviews
- 5Cash America PawnPawn loans · 4.2 mi★ 3.8Many bad reviews
- 6LendNationPayday loans · 4.4 mi★ 4.8Many bad reviews
Been to Cash America Pawn?
Tell other borrowers what it was like. We read every review before it goes up, good or bad.
Write a reviewIn borrowers’ own words
- “Cash America pawn on culebra rd in san Antonio is the best pawn shop.Not only are they understanding ,they go out their way to treat you with respect”
Short lines from 4–5★ written reviews of this store. Complaints are counted above, never quoted.
About this lender
Pawn loans, and also buys gold & jewelry.
Part of a chain: Cash America Pawn has 132 locations across the Texas cities we cover — Houston (48), San Antonio (27), Dallas (14), Fort Worth (12), El Paso (11), Austin (11), Corpus Christi (3), Brownsville (3), Laredo (2), McAllen (1). See the Cash America Pawn brand page.