Regional Finance

Installment loans · 3333 N Yarbrough Dr V, Album

★ 4.6 · 99 ratingsHours listed

Should you go here?

Many bad reviews, and Texas caps what it can charge.

Borrowers leave more bad reviews here than at 80% of El Paso stores. Ask for the total of all payments, not the monthly figure, and compare a credit union first.

Watch out

What borrowers say4.6★

99 ratings. The owner answers complaints. Common complaint: rude staff.

What borrowers say ↓

Watch out

Bad reviews20%

of its written reviews are 1–2★, a higher share than at 80% of El Paso stores. 6th of 6 Regional Finance branches here.

How it compares ↓

Check it

What it costsCapped

Texas sets the maximum charges. Ask for the total of all payments.

Check it

LicenceLook it up

Loan stores in Texas need an OCCC licence for each location. Check this one before you sign.

OCCC licence search ↗

A cheaper routeAsk a credit union about a small-dollar loan first →1.7 mi away · title loansTitleMax Title Loans — ★ 5.0, few bad reviews →

From ratings and written reviews of this store and the chain’s own website. Checked September 2026. We don’t lend and no store pays us.

How it compares

Against every loan store in El Paso and every other Regional Finance branch.

Rating

4.6Higher than 34% of El Paso loan stores. City average is 4.5.

Lowest rated in El PasoHighest

Bad reviews (1–2★), share of written reviews

This store20%

Average Regional Finance branch in El Paso14%

Average El Paso installment loan store7%

Bad reviews by year · 40% in 2025

22232425

What borrowers say

The owner answers complaints
Common complaint: rude staff

Counted in 41 written reviews. Bars: mentions per 100.

What borrowers appreciate

Fast service3 reviews · 7.3 per 100
Explains the terms clearly3 reviews · 7.3 per 100

What to watch for

Rude staff5 reviews · 12.2 per 100

Complaints are counts only.

What it costs

Capped by Texas law

Installment lenders need an OCCC licence and Texas sets the maximum they may charge. Ask for the total of all payments in dollars, not just the monthly figure.

Before you go

What to take, and what to ask before you sign.

Bring these

IDProof of incomeBank statementsSSN or ITINProof of address

At the store

Wheelchair access · Apply online first

Pay online, AutoPay, by phone (debit card or bank account)Customer service 1-888-636-3535

From regionalfinance.com, checked September 2026

Ask these at the counter

1
What is the total of all payments, in dollars?
Not just the monthly figure. Ask whether insurance is added, and whether it is optional.
2
What happens if I’m late?
Ask for the late fee in dollars and whether they call your employer or references.
3
Can I pay it off early?
Ask them to confirm there is no charge for paying early.

Installment loans in Texas: how they work, your rights, how to get out →

Check the licence: OCCC licence search or call 800-538-1579.

A cheaper route

Before you borrow here, ask a credit union about a small-dollar loan.

A Payday Alternative Loan (PAL) from a federal credit union is $200–$2,000, repaid over 1–12 months, capped at 28% a year plus a $20 fee at most. You usually join the credit union first, which can take a day.

Nearby alternatives

The closest real storefronts — at least two take a different route. Numbers match the map.

Been to Regional Finance?

Tell other borrowers what it was like. We read every review before it goes up, good or bad.

Write a review

In borrowers’ own words

“Great customer service thank u to all the girls very nice people fast service no more then 10 min”
“A very professional personel knowledgeable and courteous with great communication skills very clear step by step process 👏”

Short lines from 4–5★ written reviews of this store. Complaints are counted above, never quoted.

About this lender

Installment loans.

Part of a chain: Regional Finance has 33 locations across the Texas cities we cover — San Antonio (7), El Paso (6), Houston (6), Fort Worth (3), Austin (3), Corpus Christi (2), Laredo (2), McAllen (2), Dallas (1), Brownsville (1). See the Regional Finance brand page.

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