WhoWillLend

PLS Check Cashers

Payday loans · also check cashing, money transfer, money orders · 1921 Montana Ave, Five Points West

★ 4.6 · 746 ratingsHours listed

Open 24 hoursOpen SundaysSe habla español

Should you go here?

Many bad reviews, and the loan is expensive.

Borrowers leave more bad reviews here than at 72% of El Paso stores. The risk is the product: fees are high and renewing adds the fee again. Compare a cheaper option first.

Watch out
What borrowers say4.6★

746 ratings. Known for fast service. The owner answers complaints. Common complaint: checks turned away.

Watch out
Bad reviews11%

of its written reviews are 1–2★, a higher share than at 72% of El Paso stores.

Watch out
What it costs$570 / month

In fees on a $1,000 loan, at the Texas average. Texas sets no cap on these fees.

Check it
LicenceLook it up

Loan stores in Texas need an OCCC licence for each location. Check this one before you sign.

From ratings and written reviews of this store, state fee data (OCCC, Q2 2026) and the chain’s own website. Checked September 2026. We don’t lend and no store pays us.

How it compares

Against every loan store in El Paso.

Rating

4.6Higher than 34% of El Paso loan stores. City average is 4.5.

Lowest rated in El PasoHighest

Bad reviews (1–2★), share of written reviews

This store11%

Average El Paso payday loan store4%

Bad reviews by year · 8% in 2026

What borrowers say

  • Ask for Ana or Eduardo
  • Cashes payroll, personal and insurance and settlement checks
  • Known for fast service
  • Common complaint: checks turned away

Counted in 553 written reviews. Bars: mentions per 100.

What borrowers appreciate

  • Fast service61 reviews · 11 per 100
  • Money the same day3 reviews · 0.5 per 100
  • Explains the terms clearly3 reviews · 0.5 per 100
  • Upfront about costs3 reviews · 0.5 per 100
  • Treats you with respect3 reviews · 0.5 per 100

What to watch for

  • Rude staff13 reviews · 2.4 per 100
  • Long waits8 reviews · 1.4 per 100

Complaints are counts only.

Work out what you’d repay

Payday lenders in the Texas report an average fee of $26.60 per $100 for 14 days (OCCC, Q2 2026) — about $57.00 per $100 a month. Texas sets no cap on these fees, so ask this store for its own.

I want to borrow

and pay it back

You’d pay in total

$1,570

$1,000 you borrowed$570 in fees

Paid back in one go after about a month. If you can’t pay, renewing costs another $570 each month and doesn’t reduce what you owe.

Before you go

What to take, and what to ask before you sign.

Bring these

ID

At the store

Walk in, no appointment · Wheelchair access · Parking · Se habla español

Customer service 1-855-856-9757
From pls247.com, checked September 2026

Ask these at the counter

  1. 1

    What is the total I’ll repay, in dollars, and when?

    Ask for it in writing before you sign.

  2. 2

    What happens if I can’t pay on the due date?

    Ask what a renewal costs and whether they call your employer or references.

  3. 3

    Can I pay it off early, and is there a fee?

    Texas law says your contract must allow early payoff with no penalty. Ask them to confirm.

Payday loans in Texas: how they work, your rights, how to get out →

Check the licence: OCCC licence search or call 800-538-1579.

A cheaper route

Need $1,000 for 3 months? A credit-union loan could save you about $1,643.

A Payday Alternative Loan (PAL) from a federal credit union is $200–$2,000, repaid over 1–12 months, capped at 28% a year plus a $20 fee at most. You usually join the credit union first, which can take a day.

Credit-union PAL$1,067

This payday loan, renewed twice$2,710

Total repaid on $1,000 over 3 months, at the Texas average fee (OCCC) and the federal PAL cap (12 CFR 701.21).

Been to PLS Check Cashers?

Tell other borrowers what it was like. We read every review before it goes up, good or bad.

Write a review

In borrowers’ own words

  • “A special thanks to Jessica, well greeted and cashed quiick in and out service”
  • “Great customer service they refunded my money order same day even though it was not their fault”
  • “Carlos was very attentive and explained everything very clearly.”
  • “No hidden fees, no surprises , just exactly what they promised”
  • “Ana and Jonathan were very respectful costumer service was excellent”

Short lines from 4–5★ written reviews of this store. Complaints are counted above, never quoted.

About this lender

Payday loans, and also check cashing, money transfer, money orders.

Part of a chain: PLS Check Cashers has 53 locations across the Texas cities we cover — Houston (21), Dallas (14), San Antonio (8), Fort Worth (6), El Paso (2), Austin (2). See the PLS Check Cashers brand page.