WhoWillLend

ACE Cash Express

Payday loans · also check cashing, money transfer, money orders, bill pay, tax preparation · 9545 Lake June Rd, Pleasant Grove

★ 4.7 · 222 ratingsNo hours listed · call ahead

Should you go here?

Average reviews, but the loan itself is expensive.

Its share of bad reviews is about average for Dallas. The risk is the product: fees are high and renewing adds the fee again. Compare a cheaper option first.

Good sign
What borrowers say4.7★

222 ratings. The owner answers complaints.

Watch out
Bad reviews5%

of its written reviews are 1–2★, a higher share than at 54% of Dallas stores. 4th of 4 ACE Cash Express branches here.

Watch out
What it costs$454 / month

In fees on a $1,000 loan, at the Dallas area average. Texas sets no cap on these fees.

Good sign
Who they lend to

Income from benefits or retirement counts. An ITIN works instead of an SSN. Cash a check without a bank account. Money can go to your debit card.

Check it
LicenceLook it up

Loan stores in Texas need an OCCC licence for each location. Check this one before you sign.

From ratings and written reviews of this store, state fee data (OCCC, Q2 2026) and the chain’s own website. Checked September 2026. We don’t lend and no store pays us.

How it compares

Against every loan store in Dallas and every other ACE Cash Express branch.

Rating

4.7Higher than 39% of Dallas loan stores. City average is 4.5.

Lowest rated in DallasHighest

Bad reviews (1–2★), share of written reviews

This store5%

Average ACE Cash Express branch in Dallas3%

Average Dallas payday loan store4%

Bad reviews by year · 0% in 2024

What borrowers say

  • The owner answers complaints

Counted in 169 written reviews. Bars: mentions per 100.

What borrowers appreciate

  • Fast service9 reviews · 5.3 per 100

Work out what you’d repay

Payday lenders in the Dallas area report an average fee of $25.70 per $100 for 17 days (OCCC, Q2 2026) — about $45.35 per $100 a month. Texas sets no cap on these fees, so ask this store for its own.

I want to borrow

and pay it back

You’d pay in total

$1,454

$1,000 you borrowed$454 in fees

Paid back in one go after about a month. If you can’t pay, renewing costs another $454 each month and doesn’t reduce what you owe.

Before you go

What to take, and what to ask before you sign.

Bring these

IDProof of incomeBank statementsSSN or ITIN

Who they lend to

  • Income from benefits or retirement counts
  • An ITIN works instead of an SSN
  • Cash a check without a bank account
  • Money can go to your debit card

At the store

Walk in, no appointment · Wheelchair access · Parking · Has an app · Apply online first

Loans in Texas Installment loans $100–$3,500 (not in Austin or Dallas stores); title loans up to $5,000Customer service (877) 223-2274
From acecashexpress.com, checked September 2026

Ask these at the counter

  1. 1

    What is the total I’ll repay, in dollars, and when?

    Ask for it in writing before you sign.

  2. 2

    What happens if I can’t pay on the due date?

    Ask what a renewal costs and whether they call your employer or references.

  3. 3

    Can I pay it off early, and is there a fee?

    Texas law says your contract must allow early payoff with no penalty. Ask them to confirm.

Payday loans in Texas: how they work, your rights, how to get out →

Check the licence: OCCC licence search or call 800-538-1579.

A cheaper route

Need $1,000 for 3 months? A credit-union loan could save you about $1,294.

A Payday Alternative Loan (PAL) from a federal credit union is $200–$2,000, repaid over 1–12 months, capped at 28% a year plus a $20 fee at most. You usually join the credit union first, which can take a day.

Credit-union PAL$1,067

This payday loan, renewed twice$2,361

Total repaid on $1,000 over 3 months, at the Dallas area average fee (OCCC) and the federal PAL cap (12 CFR 701.21).

Been to ACE Cash Express?

Tell other borrowers what it was like. We read every review before it goes up, good or bad.

Write a review

In borrowers’ own words

  • “Atención rápida, muy amable la persona que te atiende.”

Short lines from 4–5★ written reviews of this store. Complaints are counted above, never quoted.

About this lender

Payday loans, and also check cashing, money transfer, money orders, bill pay, tax preparation.

Part of a chain: ACE Cash Express has 82 locations across the Texas cities we cover — Houston (36), San Antonio (12), Fort Worth (7), Laredo (5), El Paso (5), Corpus Christi (5), Dallas (4), McAllen (3), Austin (3), Brownsville (2). See the ACE Cash Express brand page.