WhoWillLend

Oportun

Installment loans · 4410 E Riverside Dr Ste 100, Pleasant Valley

★ 5.0 · 903 ratingsHours listed

Open SundaysSame-day moneySe habla español

Should you go here?

Well reviewed, and Texas caps what it can charge.

Borrowers leave fewer bad reviews here than at 88% of Austin stores. Ask for the total of all payments, not the monthly figure, and compare a credit union first.

Good sign
What borrowers say5.0★

903 ratings. Known for fast service. The owner answers complaints.

Good sign
Bad reviews1%

of its written reviews are 1–2★, a lower share than at 88% of Austin stores.

Check it
What it costsCapped

Texas sets the maximum charges. Ask for the total of all payments.

Check it
LicenceLook it up

Loan stores in Texas need an OCCC licence for each location. Check this one before you sign.

From ratings and written reviews of this store. Checked September 2026. We don’t lend and no store pays us.

How it compares

Against every loan store in Austin.

Rating

5.0Higher than 88% of Austin loan stores. City average is 4.3.

Lowest rated in AustinHighest

Bad reviews (1–2★), share of written reviews

This store1%

Average Austin installment loan store13%

Bad reviews by year · 38% in 2026

What borrowers say

  • Ask for Alexandria
  • Known for fast service
  • The owner answers complaints

Counted in 603 written reviews. Bars: mentions per 100.

What borrowers appreciate

  • Fast service84 reviews · 13.9 per 100
  • Explains the terms clearly9 reviews · 1.5 per 100
  • Money the same day3 reviews · 0.5 per 100

What to watch for

  • Rude staff5 reviews · 0.8 per 100

Complaints are counts only.

What it costs

Capped by Texas law

Installment lenders need an OCCC licence and Texas sets the maximum they may charge. Ask for the total of all payments in dollars, not just the monthly figure.

Before you go

What to take, and what to ask before you sign.

Bring these

IDProof of incomeBank statementsSSN or ITINProof of address

At the store

Walk in, no appointment · Wheelchair access · Apply online first · Se habla español

What to bring is from their website.

Ask these at the counter

  1. 1

    What is the total of all payments, in dollars?

    Not just the monthly figure. Ask whether insurance is added, and whether it is optional.

  2. 2

    What happens if I’m late?

    Ask for the late fee in dollars and whether they call your employer or references.

  3. 3

    Can I pay it off early?

    Ask them to confirm there is no charge for paying early.

Installment loans in Texas: how they work, your rights, how to get out →

Check the licence: OCCC licence search or call 800-538-1579.

A cheaper route

Before you borrow here, ask a credit union about a small-dollar loan.

A Payday Alternative Loan (PAL) from a federal credit union is $200–$2,000, repaid over 1–12 months, capped at 28% a year plus a $20 fee at most. You usually join the credit union first, which can take a day.

Been to Oportun?

Tell other borrowers what it was like. We read every review before it goes up, good or bad.

Write a review

In borrowers’ own words

  • “Alexandria era muy amable , me ayudado mucho y rápido .”
  • “Buena atención te explican bien sobre los préstamos”
  • “After 8 minutes I was approved and was on my way out with check in hand”

Short lines from 4–5★ written reviews of this store. Complaints are counted above, never quoted.

About this lender

Installment loans.

Part of a chain: Oportun has 27 locations across the Texas cities we cover — Houston (13), Dallas (6), Austin (2), San Antonio (2), El Paso (1), Fort Worth (1), Brownsville (1), Laredo (1). See the Oportun brand page.