OneMain Financial

Installment loans · 9020 N Capital of Texas Hwy Bldg 2, Jollyville

★ 3.3 · 37 ratingsHours listed

Should you go here?

Many bad reviews, and Texas caps what it can charge.

Borrowers leave more bad reviews here than at 95% of Austin stores. Ask for the total of all payments, not the monthly figure, and compare a credit union first.

Watch out

What borrowers say3.3★

37 ratings. Nothing comes up often enough in its reviews to call out.

What borrowers say ↓

Watch out

Bad reviews45%

of its written reviews are 1–2★, a higher share than at 95% of Austin stores. 3rd of 4 OneMain Financial branches here.

How it compares ↓

Check it

What it costsCapped

Texas sets the maximum charges. Ask for the total of all payments.

Good sign

Who they lend to

Income from benefits or retirement counts.

Before you go ↓

Check it

LicenceLook it up

Loan stores in Texas need an OCCC licence for each location. Check this one before you sign.

OCCC licence search ↗

A cheaper routeAsk a credit union about a small-dollar loan first →1.3 mi away · payday loansPayday Loans Cash →

From ratings and written reviews of this store and the chain’s own website. Checked September 2026. We don’t lend and no store pays us.

How it compares

Against every loan store in Austin and every other OneMain Financial branch.

Rating

3.3Higher than 8% of Austin loan stores. City average is 4.3.

Lowest rated in AustinHighest

Bad reviews (1–2★), share of written reviews

This store45%

Average OneMain Financial branch in Austin43%

Average Austin installment loan store13%

What borrowers say

Counted in 31 written reviews. Bars: mentions per 100.

What to watch for

Rude staff3 reviews · 9.7 per 100

Complaints are counts only.

What it costs

Capped by Texas law

Installment lenders need an OCCC licence and Texas sets the maximum they may charge. Ask for the total of all payments in dollars, not just the monthly figure.

Before you go

What to take, and what to ask before you sign.

Bring these

Proof of incomeBank statementsSSN or ITINProof of address

Who they lend to

Income from benefits or retirement counts

At the store

Wheelchair access · Apply online first

Customer service (800) 961-5577

From onemainfinancial.com, checked September 2026

Ask these at the counter

1
What is the total of all payments, in dollars?
Not just the monthly figure. Ask whether insurance is added, and whether it is optional.
2
What happens if I’m late?
Ask for the late fee in dollars and whether they call your employer or references.
3
Can I pay it off early?
Ask them to confirm there is no charge for paying early.

Installment loans in Texas: how they work, your rights, how to get out →

Check the licence: OCCC licence search or call 800-538-1579.

A cheaper route

Before you borrow here, ask a credit union about a small-dollar loan.

A Payday Alternative Loan (PAL) from a federal credit union is $200–$2,000, repaid over 1–12 months, capped at 28% a year plus a $20 fee at most. You usually join the credit union first, which can take a day.

Nearby alternatives

The closest real storefronts — at least two take a different route. Numbers match the map.

Been to OneMain Financial?

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About this lender

Installment loans.

Part of a chain: OneMain Financial has 36 locations across the Texas cities we cover — Houston (9), El Paso (6), San Antonio (5), Austin (4), Fort Worth (3), Dallas (2), Laredo (2), Corpus Christi (2), Brownsville (2), McAllen (1). See the OneMain Financial brand page.

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