WhoWillLend

Cash America Pawn

Pawn loans · also buys gold & jewelry · 2321 E 7th St, East Austin

★ 4.2 · 49 ratingsHours listed

Open lateOpen Sundays

Should you go here?

Many bad reviews, and pawn charges are capped by law.

Borrowers leave more bad reviews here than at 71% of Austin stores. A pawn loan risks only the item you leave, and the shop must hold it 30 days past the due date.

Watch out
What borrowers say4.2★

49 ratings. Complaints go unanswered.

Watch out
Bad reviews24%

of its written reviews are 1–2★, a higher share than at 71% of Austin stores. 2nd of 11 Cash America Pawn branches here.

Good sign
What it costs20% / month

At most, on the smallest loans — capped by Texas law, with 30 days’ grace.

Check it
LicenceLook it up

Loan stores in Texas need an OCCC licence for each location. Check this one before you sign.

From ratings and written reviews of this store and the chain’s own website. Checked September 2026. We don’t lend and no store pays us.

How it compares

Against every loan store in Austin and every other Cash America Pawn branch.

Rating

4.2Higher than 31% of Austin loan stores. City average is 4.3.

Lowest rated in AustinHighest

Bad reviews (1–2★), share of written reviews

This store24%

Average Cash America Pawn branch in Austin28%

Average Austin pawn loan store26%

Bad reviews by year · 18% in 2026

What borrowers say

  • Ask for Raymond
  • Deals in tools
  • Complaints go unanswered

Counted in 37 written reviews. Bars: mentions per 100.

What borrowers appreciate

  • Treats you with respect4 reviews · 10.8 per 100

What it costs

At most 20% a month

Texas caps pawn charges — 20% a month on the smallest loans, less on bigger ones — and the shop must hold your item 30 days past the due date. You never owe more than the item.

Before you go

What to take, and what to ask before you sign.

Bring these

Their website doesn’t list documents. Call ahead and ask what to bring.

At the store

Wheelchair access

Customer service 1-800-290-4598
From firstcash.com, checked September 2026

Ask these at the counter

  1. 1

    How long will you hold my item?

    Texas requires at least 30 days past the due date.

  2. 2

    What does it cost to get it back, in dollars?

    Ask for the total on the pawn ticket.

  3. 3

    Can I extend if I need more time?

    Ask what an extension costs.

Pawn loans in Texas: how they work, your rights, how to get out →

Check the licence: OCCC licence search or call 800-538-1579.

A cheaper route

Before you borrow here, ask a credit union about a small-dollar loan.

A Payday Alternative Loan (PAL) from a federal credit union is $200–$2,000, repaid over 1–12 months, capped at 28% a year plus a $20 fee at most. You usually join the credit union first, which can take a day.

Been to Cash America Pawn?

Tell other borrowers what it was like. We read every review before it goes up, good or bad.

Write a review

In borrowers’ own words

  • “I love the staff there they are respectful and very nice”

Short lines from 4–5★ written reviews of this store. Complaints are counted above, never quoted.

About this lender

Pawn loans, and also buys gold & jewelry.

Part of a chain: Cash America Pawn has 132 locations across the Texas cities we cover — Houston (48), San Antonio (27), Dallas (14), Fort Worth (12), El Paso (11), Austin (11), Corpus Christi (3), Brownsville (3), Laredo (2), McAllen (1). See the Cash America Pawn brand page.