Cash America Pawn
Pawn loans · also buys gold & jewelry · 1701 E William Cannon Dr, South Creek
★ 3.7 · 105 ratingsHours listed
Open lateOpen Sundays
Should you go here?
Many bad reviews, and pawn charges are capped by law.
Borrowers leave more bad reviews here than at 85% of Austin stores. A pawn loan risks only the item you leave, and the shop must hold it 30 days past the due date.
105 ratings. Known for treating people with respect. Customers stay for years. Common complaint: rude staff.
of its written reviews are 1–2★, a higher share than at 85% of Austin stores. 8th of 11 Cash America Pawn branches here.
At most, on the smallest loans — capped by Texas law, with 30 days’ grace.
Loan stores in Texas need an OCCC licence for each location. Check this one before you sign.
From ratings and written reviews of this store and the chain’s own website. Checked September 2026. We don’t lend and no store pays us.
How it compares
Against every loan store in Austin and every other Cash America Pawn branch.
Rating
3.7Higher than 15% of Austin loan stores. City average is 4.3.
Lowest rated in AustinHighest
Bad reviews (1–2★), share of written reviews
Bad reviews by year · 23% in 2026
What borrowers say
- Ask for Misti or Natalia
- Deals in jewelry and gold
- Known for treating people with respect
- Common complaint: rude staff
Counted in 82 written reviews. Bars: mentions per 100.
What borrowers appreciate
What to watch for
Complaints are counts only.
What it costs
At most 20% a month
Texas caps pawn charges — 20% a month on the smallest loans, less on bigger ones — and the shop must hold your item 30 days past the due date. You never owe more than the item.
Before you go
What to take, and what to ask before you sign.
Bring these
Their website doesn’t list documents. Call ahead and ask what to bring.
At the store
Walk in, no appointment · Wheelchair access · Takes cards
From firstcash.com, checked September 2026
Ask these at the counter
- 1
How long will you hold my item?
Texas requires at least 30 days past the due date.
- 2
What does it cost to get it back, in dollars?
Ask for the total on the pawn ticket.
- 3
Can I extend if I need more time?
Ask what an extension costs.
Pawn loans in Texas: how they work, your rights, how to get out →
Check the licence: OCCC licence search or call 800-538-1579.
Before you borrow here, ask a credit union about a small-dollar loan.
A Payday Alternative Loan (PAL) from a federal credit union is $200–$2,000, repaid over 1–12 months, capped at 28% a year plus a $20 fee at most. You usually join the credit union first, which can take a day.
Nearby alternatives
The closest real storefronts — at least two take a different route. Numbers match the map.
- 1Mi Pueblito Express #9Check cashing · 0.0 mi
- 2PLS Check CashersPayday loans · 0.2 mi★ 4.8Few bad reviews
- 3Security FinanceInstallment loans · 0.6 mi★ 4.3Many bad reviews
- 4Dinero Express #2Check cashing · 0.7 mi★ 3.9
- 5Mi Pueblito Stassney (Texaco)Check cashing · 0.7 mi★ 4.2
- 6Western FinanceInstallment loans · 0.8 mi★ 4.9Few bad reviews
Been to Cash America Pawn?
Tell other borrowers what it was like. We read every review before it goes up, good or bad.
Write a reviewIn borrowers’ own words
- “I'm always courteous and respectful and always giving you my money's worth thank you to everyone that works at Oscar Glenn, Naomi”
Short lines from 4–5★ written reviews of this store. Complaints are counted above, never quoted.
About this lender
Pawn loans, and also buys gold & jewelry.
Part of a chain: Cash America Pawn has 132 locations across the Texas cities we cover — Houston (48), San Antonio (27), Dallas (14), Fort Worth (12), El Paso (11), Austin (11), Corpus Christi (3), Brownsville (3), Laredo (2), McAllen (1). See the Cash America Pawn brand page.
Busy times
How busy this place usually is, hour by hour.