1st Franklin Financial

Installment loans · 500 W William Cannon Dr #426, South Austin

★ 5.0 · 207 ratingsHours listed

Should you go here?

Well reviewed, and Texas caps what it can charge.

Borrowers leave fewer bad reviews here than at 86% of Austin stores. Ask for the total of all payments, not the monthly figure, and compare a credit union first.

Good sign

What borrowers say5.0★

207 ratings. Known for fast service. Known for explaining the terms clearly.

What borrowers say ↓

Good sign

Bad reviews1%

of its written reviews are 1–2★, a lower share than at 86% of Austin stores.

How it compares ↓

Check it

What it costsCapped

Texas sets the maximum charges. Ask for the total of all payments.

Check it

LicenceLook it up

Loan stores in Texas need an OCCC licence for each location. Check this one before you sign.

OCCC licence search ↗

A cheaper routeAsk a credit union about a small-dollar loan first →0.4 mi away · check cashingUnipago →

From ratings and written reviews of this store. Checked September 2026. We don’t lend and no store pays us.

How it compares

Against every loan store in Austin.

Rating

5.0Higher than 88% of Austin loan stores. City average is 4.3.

Lowest rated in AustinHighest

Bad reviews (1–2★), share of written reviews

This store1%

Average Austin installment loan store13%

Bad reviews by year · 0% in 2026

2223242526

What borrowers say

Ask for Carlos or Jennifer
Known for fast service
Known for explaining the terms clearly

Counted in 168 written reviews. Bars: mentions per 100.

What borrowers appreciate

Fast service18 reviews · 10.7 per 100
Explains the terms clearly6 reviews · 3.6 per 100
Treats you with respect4 reviews · 2.4 per 100

What it costs

Capped by Texas law

Installment lenders need an OCCC licence and Texas sets the maximum they may charge. Ask for the total of all payments in dollars, not just the monthly figure.

Before you go

What to take, and what to ask before you sign.

Bring these

IDProof of incomeBank statementsSSN or ITINProof of address

At the store

Walk in, no appointment · Wheelchair access · Apply online first

What to bring is from their website.

Ask these at the counter

1
What is the total I’ll repay, in dollars, and when?
Borrowers here mention: known for explaining the terms clearly.
2
What happens if I’m late?
Ask for the late fee in dollars and whether they call your employer or references.
3
Can I pay it off early?
Ask them to confirm there is no charge for paying early.

Installment loans in Texas: how they work, your rights, how to get out →

Check the licence: OCCC licence search or call 800-538-1579.

A cheaper route

Before you borrow here, ask a credit union about a small-dollar loan.

A Payday Alternative Loan (PAL) from a federal credit union is $200–$2,000, repaid over 1–12 months, capped at 28% a year plus a $20 fee at most. You usually join the credit union first, which can take a day.

Nearby alternatives

The closest real storefronts — at least two take a different route. Numbers match the map.

Been to 1st Franklin Financial?

Tell other borrowers what it was like. We read every review before it goes up, good or bad.

Write a review

In borrowers’ own words

“Absolutely loved the service was in and out, staff is super friendly”
“Excelente servicio profesional .Me explicaron bien .Los recomiendo al máximo”
“Carlos is very professional and respectful”

Short lines from 4–5★ written reviews of this store. Complaints are counted above, never quoted.

About this lender

Installment loans.

Part of a chain: 1st Franklin Financial has 4 locations across the Texas cities we cover — Austin (2), Houston (1), Corpus Christi (1).

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